Terms and Conditions

1. Eligibility and Accounts

• You must be authorized to bind your business organization to these Terms.
• You are responsible for account credentials and all activity under your account.
• You must provide accurate information and keep it up to date.

2. Service Scope

Coodra provides software and decision-support recommendations based on retail data signals. Recommendations are informational and do not replace independent business judgment.

3. Acceptable Use

You agree not to:

• Use Coodra for unlawful, fraudulent, abusive, or deceptive purposes.
• Attempt unauthorized access to systems, accounts, or data.
• Interfere with platform security, integrity, or performance.
• Reverse engineer or copy proprietary service components except as permitted by law.

4. Data and Privacy

Your use of Coodra is also governed by our Privacy Policy. You represent that you have rights and authority to provide any business data you connect to Coodra.

5. Fees and Billing

If you purchase paid features, fees and billing terms will be presented at checkout or in a separate order form. Unless stated otherwise, fees are non-refundable except where required by law.

6. Intellectual Property

• Coodra and its underlying software, models, and content are owned by Coodra or its licensors.
• Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the service for your internal business use.

7. Third-Party Services

Coodra may connect with third-party systems (for example POS and commerce platforms). Your use of those services is governed by their own terms and privacy policies.

8. Disclaimers

Coodra is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, Coodra is not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, or data. Our aggregate liability is limited to the amounts paid to Coodra for the service in the twelve (12) months before the claim.

10. Indemnity

You agree to indemnify and hold Coodra harmless from claims, damages, and costs arising from your misuse of the service, violation of these Terms, or violation of applicable law.

11. Suspension and Termination

We may suspend or terminate access for material violations, security risk, or legal compliance reasons. You may stop using Coodra at any time.

12. Governing Law

These Terms are governed by the laws of Ontario, Canada and applicable federal laws of Canada, without regard to conflict of law principles, subject to mandatory consumer protection laws.

13. Changes to Terms

We may update these Terms from time to time. Continued use after updates means you accept the revised Terms.

14. Contact

Questions about these Terms: admin@coodra.com